Institutional Development and Knowledge Management Directorate

The Institutional Development and Knowledge Management Directorate is carrying out the following
Mission:
1
Prepare and formulate the Center strategic plan required to achieve the goals and objectives of its establishment, and in line with national goals and priorities.
2
Prepare and review operational plans to ensure consistency with the institutional objectives.
3
Prepare proposals and recommendations required for the development of the Strategic and Action Plans.
4
Develop and prepare various plans within the scope of strategic planning (such as risk management plans, contingency plans, knowledge management plan, community responsibility .....) in coordination with specialized organizational units. .
5
Regular follow-up of work progress in the strategic plan implementation, and the operational plans of action.
6
Update periodically the organizational framework and the infra-structure of the Center, and propose possible opportunities for improvement, as well as, development in cooperation with the relevant organizational units, and in accordance with the regulatory legislation.
7
Design, review and simplify standard procedures for all operations, and develop performance indicators.
8
Develop quality control of provided services, and continuous documentation of work procedures and their evaluation, simplification and update.
9
Manage all issues related to the King Abdullah II Award for Excellence in Government Performance and Transparency.
10
Evaluate performance and achievement at the level of the various strategic objectives, programs and organizational units of the Department, periodically and systematically, and make recommendations to address deviations.
11
Act as the Center's representative and liaison officer with all concerned parties regarding the work progress at the Center.
12
Apply laboratory quality control system number (17025) in all administrative, technical and revision aspects, and conduct verification and skill checks.
13
Check the progress of work in accordance with procedures for all operations, and issue cases of non-conformity in case of violation and take corrective and preventive measures to prevent deviation.
14
Develop a general comprehensive quality control system to achieve the requirements of operations at the Center.
15
Measure the satisfaction of partners and service recipients by the performance of the Center on regular basis.
16
Measure the satisfaction of staff members regarding work conditions and procedures, and consider their views for improvement.
17
Manage suggestions and complaints received internally and externally, and prepare a record indicating the complaint /suggestion and actions taken, and make use of the development suggestions submitted by partners, service recipients and employees as much as possible.
18
Determine the Center needs of computers and software to develop the performance of administrative units.
19
Upgrade and maintain the computer network for the various administrative units.
20
Maintain and sustain operating computer systems in the administrative units of the Center (administrative and financial systems).
21
Monitor, update and maintain the Center's website.
22
Study tenders for computer equipment and accessories.
23
Coordinate with units concerned to document, simplify, re-engineer and configure procedures and services for electronic submission.
24
Coordinate with the E-Government Program Department by preparing the necessary software, technological infrastructure and electronic connectivity requirements, enabling the Center to provide its services on-line.
25
Review and revise scientific papers before publication.
26
Review the publications (books, booklets and brochures) issued by the Center.
27
Build a database of accredited scientific journals to help researchers in publishing their scientific papers.
28
Support agricultural scientific research with recent publications.
29
Confine and document the implicit knowledge of the Center.
30
Coordinate with senior management and other organizational units to develop the necessary mechanisms to ensure access to, control, manage, store, and disseminate knowledge. Also develop procedures, facilities, assistive devices, documentation of operations, and implementation monitoring and follow up.
31
Supervise the management and preservation of the Center knowledge sources, and effectively use them for achieving institutional objectives.
32
Monitor all agricultural scientific materials at the national and global level.
33
Collect and document Jordanian agricultural literature, and publish it globally, through the Jordanian National Agricultural Information System (NAIS).
34
Provide the National Agricultural Library with new scientific references and international agricultural journals.
35
Follow-up and supply the libraries of the branch research centers with needed resources.
36
Prepare the annual plan for the implementation of the tasks assigned to the Directorate and follow-up its implementation.
The Directorate has the following departments and divisions , which carry out the tasks assigned to it: